Privacy Policy

1. Introduction

Abiodun Community Health Initiative ("ACHI", "we", "us", or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make donations, sign up for our newsletter, or interact with our services.

We respect your privacy and are dedicated to maintaining the confidentiality and security of your personal data. This policy describes your privacy rights regarding our collection, use, storage, and disclosure of your information.

Our Commitment: We will never sell, rent, or trade your personal information to third parties for marketing purposes. Your trust is essential to our mission.

2. Information We Collect

2.1 Personal Information You Provide

We collect information that you voluntarily provide when you:

  • Make a Donation: Name, email address, phone number, billing address, payment information (processed securely by third-party providers)
  • Sign Up for Newsletter: Email address, name (optional), preferences
  • Contact Us: Name, email address, phone number, and any information in your message
  • Create an Account: Username, email address, password (encrypted)
  • Volunteer or Partner: Name, contact information, skills, experience, references
  • Participate in Events: Registration information, emergency contact details

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain information, including:

  • Log Data: IP address, browser type, operating system, referring URLs, pages visited, time and date of visits
  • Device Information: Device type, screen resolution, unique device identifiers
  • Usage Data: How you interact with our website, features used, time spent on pages
  • Location Data: General geographic location based on IP address

2.3 Information from Third Parties

We may receive information about you from third-party sources, such as:

  • Payment processors (confirmation of payment, no payment details shared)
  • Social media platforms (if you interact with our social media accounts)
  • Partner organizations (with your consent)
Data Category Examples Legal Basis
Identity Data Name, username, date of birth Consent, Contract
Contact Data Email, phone, address Consent, Contract
Financial Data Donation amount, payment method Contract, Legal Obligation
Technical Data IP address, browser type Legitimate Interest
Usage Data Page views, navigation path Legitimate Interest

3. How We Use Your Information

We use the information we collect for various purposes, including:

Process Donations

To process your donations, send receipts, and manage recurring giving.

Communicate With You

Send newsletters, updates about our work, and respond to inquiries.

Improve Our Services

Analyze website usage to enhance user experience and program effectiveness.

Legal Compliance

Meet legal obligations, maintain records, and prevent fraud.

Note: We only process your information when we have a lawful basis to do so, such as your consent, contractual necessity, or our legitimate interests.

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share information in the following circumstances:

4.1 Service Providers

We share information with trusted third-party service providers who assist us in operating our website, processing donations, and communicating with supporters. These include:

  • Payment Processors: Paystack, Flutterwave (for donation processing)
  • Email Services: Mailchimp, SendGrid (for newsletters)
  • Analytics: Google Analytics (for website usage analysis)

All service providers are contractually obligated to protect your information and use it only for the services they provide.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).

4.3 With Your Consent

We may share your information for other purposes with your explicit consent.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.

5.1 What Are Cookies?

Cookies are small text files stored on your device that help us remember your preferences and understand how you use our website.

5.2 Types of Cookies We Use

  • Essential Cookies: Required for website functionality (e.g., donation processing)
  • Analytics Cookies: Help us understand how visitors interact with our website
  • Preference Cookies: Remember your settings and choices
  • Marketing Cookies: Used to deliver relevant content (with your consent)

5.3 Managing Cookies

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Cookie Settings: You can manage your cookie preferences by clicking the "Cookie Settings" button in our cookie banner or adjusting your browser settings.

6. Donor Privacy

We take donor privacy seriously and are committed to protecting the information of those who support our mission.

6.1 Donor Information

When you make a donation, we collect information necessary to process your donation and provide you with a receipt. This information is stored securely and used only for donation-related purposes.

6.2 Donor Recognition

Unless you select "anonymous donation," we may publicly acknowledge your donation in our annual report, website, or other publications. You may opt out of recognition at any time by contacting us.

6.3 Recurring Donations

For recurring donations, we retain your information to process ongoing payments. You may cancel recurring donations at any time through your account or by contacting us.

6.4 Tax Receipts

We are required by law to maintain records of donations for tax purposes. This information is retained as required by applicable laws.

7. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to delete that information.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

8.1 Security Measures

  • SSL/TLS encryption for all data transmitted between your browser and our servers
  • Secure socket layer technology for donation processing
  • Regular security audits and vulnerability assessments
  • Access controls and authentication requirements for staff
  • Firewalls and intrusion detection systems

8.2 Payment Information

All payment information is processed directly by our payment partners (Paystack, Flutterwave) using industry-standard encryption. We do not store credit card numbers or banking details on our servers.

Important: While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Right to Access

Request a copy of the personal information we hold about you.

Right to Rectification

Correct inaccurate or incomplete information.

Right to Erasure

Request deletion of your information (subject to legal obligations).

Right to Restrict

Limit how we use your information.

Right to Portability

Receive your information in a portable format.

Right to Object

Object to processing based on legitimate interests.

9.1 Exercising Your Rights

To exercise any of these rights, please contact us at privacy@abiodunchi.org. We will respond to your request within 30 days.

10. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

10.1 Retention Periods

  • Donor Records: 7 years (tax and legal requirements)
  • Newsletter Subscribers: Until you unsubscribe
  • Account Information: Until account deletion
  • Website Analytics: 26 months

11. International Data Transfers

Your information may be transferred to and processed in countries other than Nigeria, where our service providers are located. These countries may have different data protection laws.

When we transfer your information internationally, we take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

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